平台功能
通信功能
运营现代联络中心所需的一切——语音、消息、AI 和分析。
Cloud Phone System
Business phone with IVR, queues, and 70+ country numbers.
AI Voice Agent
24/7 AI receptionist that answers, qualifies, and routes calls.
SMS & MMS
Two-way texting with templates, bulk campaigns, and CRM sync.
WhatsApp Business
Unified WhatsApp inbox with AI-drafted replies.
Sales Dialer
Power, auto, and predictive dialers for high-volume outreach.
Call Analytics
Real-time dashboards, agent performance, and sentiment tracking.
Recording & Transcription
Automatic recording with AI summaries and action items.
IVR Builder
Visual multi-level IVR with business hours routing.
Call Coaching
Live listen, whisper, and barge for supervisor coaching.
CRM Integrations
Native sync with Salesforce, HubSpot, CRM suite, and Pipedrive.
Workflow Automation
Trigger-based rules and Zapier connectors.
Compliance
TCPA, GDPR, and call recording consent management.